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How To Report A Wrong Order On Grubhub

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If you have placed an order through Grubhub and received the wrong order, or something was missing from your order, you can report the issue by following these steps: 1. Go to and sign in to your account. 2. Click on “Order History” and find the order that you need to report. 3. Click on the “Report a problem” link and fill out the form. 4. Click on “

How To Report A Wrong Order On Grubhub

There are a few ways to report a wrong order on Grubhub. One way is to call the Grubhub customer service line and speak to a representative. Another way is to open up a support ticket on the Grubhub website.

-Computer -Internet access -Grubhub account -Order number

  • Log onto your grubhub account
  • Find the order in question and click on it scroll down to the bottom of the page and click on “report this order”
  • Click on the “order history” tab

-Report the wrong order to Grubhub as soon as possible. -Include your order number and the items that were delivered incorrectly. -Be clear and concise in your description of the issue. -If possible, provide photos of the incorrect order.

Frequently Asked Questions

Does Grubhub Refund Wrong Orders?

Yes, Grubhub does refund wrong orders. In my experience, they are very good about refunding orders that are not correct. I have only had to contact them once about a wrong order, and they were quick to refund my money.

What Happens When You Report Missing Items On Grubhub?

If you report missing items on Grubhub, they will investigate the situation and try to find the order. If they are not able to find the order, they will refund your money.

Does Grubhub Refund You For Missing Items?

Grubhub does refund you for missing items, but there may be a delay in the refund.


If you order food from Grubhub and receive the wrong order, or if your order is missing items, you should report the issue to Grubhub as soon as possible. You can report a wrong order on Grubhub by contacting customer service.

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