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How To Complain In Grofers

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Grofers is an e-commerce company that delivers groceries and other items to customers’ homes. If you are not satisfied with your order, you can make a complaint to Grofers.

How To Complain In Grofers

If you are not happy with the quality of groceries or any other product that you have ordered from Grofers, you can raise a complaint with the company. You can either call their customer care or email them at In order to raise a complaint, you will need to provide the following information: – Your name and contact information – Order number – Details of the product(s) you are not happy with

Assuming you have a functioning Grofers account, you’ll need: -Your order number -The email address associated with your Grofers account -The product or products you are unhappy with If you’re writing about a specific order, you’ll also need: -The delivery address -The date of delivery

  • Go to the ‘my orders’ tab on the top menu bar and select ‘complaints’ from the drop
  • Login to grofers account
  • Down list
  • Enter your complaint and the reason for it

-Keep the receipt -Write down the order number -Clearly state what you are unhappy with -Explain how you would like the situation to be rectified

Frequently Asked Questions

Who Owns Grofers Now?

According to a recent report by The Economic Times, online grocery delivery company Grofers has been acquired by Japan’s SoftBank Group. The report quoted sources as saying that the deal is worth around $200 million (Rs 1,330 crore).

Who Owns Grofers In India?

Grofers is a grocery delivery start-up in India. It was founded in 2013 by Albinder Dhindsa and Saurabh Kumar. In March 2015, Grofers raised $120 million from SoftBank Group.

Is Grofers Acquired By Blinkit?

There is no confirmation of Grofers being acquired by Blinkit as of now. However, there have been rumors and speculations about the same.


Grofers is a great platform to shop for groceries, but sometimes there are issues with the quality of products or incorrect orders. In these cases, it is important to know how to complain in Grofers. To complain in Grofers, you need to open the app and go to the ‘Order History’ tab. Tap on the order that you want to complain about and then select the ‘Problem With Order’ option. You will then be asked to provide more information about the issue. Be sure to include as much detail as possible, including photos if necessary. Once you have submitted your complaint, Grofers will investigate the issue and try to resolve it as quickly as possible.

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