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How To Cancel Car2Go Membership

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There are a few ways to cancel your Car2Go membership. You can either call Car2Go’s customer service line at 1-866-240-2326, visit a local Car2Go office, or email them at memberservices@car2go.com. Be sure to have your membership number and password handy when cancelling.

How To Cancel Car2Go Membership

There are a few ways to cancel your car2go membership. You can either call or email the customer service team, or you can log into your account and follow the cancellation instructions. If you cancel your membership before the end of your billing cycle, you will not be charged for the following month.

-Computer or mobile device -Car2go account login -Cancellation request email address – Credit or debit card

  • Log in to your account on the car2go website
  • Click on the “my account” tab at the top of the page
  • Click on the “
  • Scroll down to the “cancel membership” section

-To cancel your car2go membership, you must provide written notice to car2go at least fourteen (14) days prior to the date you would like to cancel. -You can email or mail your notice to: car2go N.A., LLC, Attn: Cancellations Department, P.O. Box 26116, Austin, TX 78755 -If you cancel your membership in the middle of a billing cycle, you will not be refund


Frequently Asked Questions

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In Closing

If you’re no longer using your car2go membership, you can cancel it at any time. Just log in to your account and go to the “My Account” tab. Under “Membership & Payments,” you’ll see an option to cancel your account.

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